RETENTION AND SATISFACTION

Employee retention is a real concern in today’s market. Employee turn-over rates are at an all time high in the security industry. Some companies have reported an annual turnover of 230%.  With high turnover, companies have higher overhead due to training and recruiting. This in turn drives the cost of clients up, and floods the security market with under-trained personnel. Under-developed personnel will more likely leave their position due to feeling they lack proper skills, thus perpetuating the cycle.

Threat Control group Security Addresses this issue not only through superior training and recruitment as stated in the Section above, But also through incentive programs, personnel appreciation, and employee benefits such as health benefits. Further, Threat Control group Security provides its employees with the opportunity to develop their career through performance based raises and promotions.  Threat Control Group posts all job opportunities internally, giving all personnel an equal opportunity to apply for the position before it is posted externally.

As a result of its Training, Recruitment and Incentive programs, Threat Control group Security has seen a lower than normal turnover rate which enables us to provide a stable security force. Major benefits our clients receive due to this stability include:

-         Highly Trained Personnel

-         More Effective Security Professionals

Together the initiatives and programs in force put threat control Group Security a step ahead of most other security companies.

As business grows it is important to have the proper personnel in the correct positions to facilitate smooth day to day operations.  Threat Control group Security understands this need and in addition to superior recruiting, training and employee retention, Threat control Group Security continually seeks to improve through ongoing employee evaluations, updated training programs, and increased knowledge and experience via strong management teams.  Threat control Group Security has dedicated itself to continuing to provide the full service security our clients want and need.

As an enhancement for our Mobile Patrol clients we added the “Silver Wand� which involves the adding of a small button(s) at different locations at a client’s site. Our Mobile Patrol apply the “Silver Wand� to each button which records the date and the time of their round. This information is downloaded each day and reports can be provided for our clients on a daily, weekly or monthly basis.

In order to meet and exceed the expectations of our clients our Mobile Supervisors are available 24/7 for spot checks and to provide assistance to our guards and clients whenever required. Our dispatch office is also available 24/7.